Service-Kitty Fan-outstanding- always available, very knowledgeable
Quality- very good-
Value-Outstanding. You couldn't replace this in the USA for 5 times the price
Design- Well designed ergonomics and safety features.
At this price-point it is hard to ask for more. However talk to Kitty about potential options to increase the usefulness of this forklift.
Shipping- Kitty found the best rates in the industry and it was cheap to ship. The load was well palletized and boxed.
Remember to add in the USA taxes and fees to determine the real cost of all China purchases, still a good value
Kitty did everything she said she would and answered many, many questions from me.
I would definitely purchase equipment from her again. Trust is paramount when dealing with a company in China. Kitty has my trust and this was a pleasant transaction.